Privacy Policy | PHOFF - Providing Hope for Orphans

The Philippine Orphan Futures Foundation ("PHOFF," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at phoff.org, make a donation, sign up for communications, or otherwise interact with PHOFF.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site or services.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Make a donation or financial contribution
Sign up to receive newsletters, updates, or prayer requests
Register as a church partner or monthly supporter
Request information about mission trips, resources, or programs
Fill out a contact form or otherwise communicate with us
Apply for employment or volunteer opportunities

This information may include your name, email address, postal address, phone number, payment information (processed by third-party payment processors — we do not store full card numbers), and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address and approximate geographic location
Browser type and version
Operating system
Referring URL and pages visited
Date and time of visits
Aggregated usage statistics

This information is collected through cookies, web beacons, and similar technologies. We may use third-party analytics services (such as Google Analytics) to help us understand website usage. These services may set their own cookies and collect information about your online activity across different websites.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process donations and provide tax receipts
To communicate with you about our programs, impact, and opportunities to support our work
To respond to your inquiries, prayer requests, and partnership inquiries
To send newsletters, updates, and other materials you have requested
To improve our website, programs, and supporter experience
To comply with applicable legal, tax, and regulatory obligations
To protect the rights, property, and safety of PHOFF, our supporters, and the children and communities we serve

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with:

Service providers: Trusted third-party vendors who help us operate our website, process donations, send emails, and provide other services. These vendors are contractually obligated to protect your information.
Legal authorities: When required by law, court order, or to protect the safety and rights of PHOFF or others.
Partner organizations: Only with your explicit consent, and only for purposes you have approved.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the site.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

All donation transactions are encrypted using SSL/TLS technology. Payment information is processed by PCI-compliant third-party payment processors and is not stored on PHOFF servers.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Donation records and tax receipts are retained for at least seven (7) years as required by IRS regulations.

7. Your Rights and Choices

You have the right to:

Access and request a copy of the personal information we hold about you
Correct or update inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of marketing and newsletter communications at any time
Disable cookies through your browser settings

To exercise any of these rights, please contact us at info@phoff.org or 346.225.2327.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete the information.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment processors, and partner organizations. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any linked websites you visit.

10. International Data Transfers

PHOFF is based in the United States. If you are visiting our website from outside the United States, please note that your information will be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically. Material changes will be communicated through our website or via email where appropriate.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Philippine Orphan Futures Foundation (PHOFF)
1431 Graham Dr, Suite 267
Tomball, TX 77375
Email: info@phoff.org
Phone: 346.225.2327
EIN: 41-3146297

Thank you for trusting PHOFF with your personal information. Your support makes our work with orphaned and vulnerable children in the Philippines possible.